Privacy policy

At Zavraelux, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website: https://zavraelux-com.myshopify.com/.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit or interact with our website, we may collect the following types of information:

1. Personal Information

Personal information is data that can be used to identify you, including but not limited to:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

2. Device and Usage Information

We automatically collect certain information about your device, including:

  • IP address

  • Browser type and version

  • Operating system

  • Time zone and location data

  • Pages viewed, referring URLs, and navigation patterns

  • Date and duration of visits

3. Order and Transaction Information

When you make or attempt to make a purchase, we collect:

  • Product details

  • Order history

  • Transaction data necessary to fulfill your purchase

4. Voluntarily Provided Information

This includes information you choose to provide when:

  • Creating an account

  • Subscribing to newsletters or promotional emails

  • Contacting us via email or contact forms

  • Participating in surveys, promotions, or contests

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website performance.

How Cookies Work

  • Cookies are small data files stored on your device that help us recognize your browser.

  • We use session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Shopify & Analytics

  • Our store is hosted on Shopify, which uses cookies to enable essential website functionality such as shopping cart and checkout features.

  • We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as IP address, pages visited, and interaction data. This information helps us improve our services.

  • You can learn more about how Google uses your data by reviewing Google’s privacy policy.

Advertising Cookies

  • Our website may display interest-based advertisements through services such as Google Ads.

  • These services use cookies to show ads relevant to your interests.

  • You may manage or opt out of personalized advertising through Google’s Ads Settings.

  • Please note that disabling cookies may limit some features of our website.

How We Use Your Information

We use your personal information to:

  • Operate and maintain our website

  • Process orders, payments, and deliveries

  • Communicate with you regarding orders, accounts, or inquiries

  • Send transactional emails such as order confirmations and updates

  • Provide customer support

  • Improve our products, services, and website performance

  • Send promotional emails and newsletters (you may opt out at any time)

  • Conduct surveys, promotions, and contests

  • Prevent fraud and enhance security

We may also use aggregated, non-identifiable data for analytics and reporting purposes.

Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties when necessary, including:

  • Shopify, our ecommerce platform, to power our online store

  • Payment processors to securely complete transactions

  • Shipping and fulfillment partners to deliver your orders

  • Analytics and marketing providers to improve website performance

We may also disclose your information:

  • When required by law or legal process

  • To protect our legal rights or prevent fraud

  • In connection with a business transfer, merger, or sale

Except as described in this policy, your personal information will not be shared with third parties.

Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  • Secure servers protected by firewalls and access controls

  • SSL (Secure Socket Layer) encryption for transactions

  • Restricted access to personal information

While we take data security seriously, no method of transmission over the Internet is 100% secure. You are responsible for keeping your account credentials confidential.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information (subject to legal requirements)

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. Continued use of our website after changes are made constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us via the contact information provided on our website.